Please contact us at 216-898-9951
Office and Reservation Hours - Our office hours are 9-5pm daily. Reservations will be taken by phone at 216-898-9951 or 24 hours at www.islandclub.com. Our knowledgeable staff will be awaiting your call to help you create the perfect vacation with one of our vacation rental homes.
Payment Information – All reservations will not be confirmed until a deposit has been received and a statement of agreement has been signed.
The total rental amount is due 45 days in advance of your stay. When the final rental amount is received, another email will be sent which will include the combination to the home, check in and out instructions, the bed sizes, a map of the Island Club and instructions how to get to your home.
We accept all major credit cards, checks and money orders.
Taxes - All reservations will be subject to 12.25% tax. *All tax amounts are factored into your final payment amount on your rental lease and are subject to change without notice.*
Returned Checks - Any check returned for "insufficient funds" or "stopped payment" will not be resubmitted. We will contact you and require that payment be received within 24 hours by credit card. A fee of $35 will be charged for any returned check.
Rental AgreementM - The owner of each privately owned home requires Island Club Rentals to have a signed Rental Agreement from every renter. Therefore, you must sign and return the Rental Agreement within 48 hours in order for us to continue to hold your reservation. Failure to return the signed Agreement will result in a release/cancellation of your reservation.
Cancellation Policy (All cancellations must be in writing)
Travel Protection Plan - Your total rate includes an optional Travel Insurance Protection Plan, if you choose not to accept this insurance please initial it off and send back with your original payment. Please refer to pamphlet on complete details on the insurance.
Security Deposit Refunds
Standard Conditions of Rental
Checking in – Check in time is at 4 pm, your entry code and directions to your property will be emailed to the leaseholder when the final payment has been made. Please note that we cannot release any information to anybody other than the leaseholder.
Prior to check-in, you agree to inspect the Rental Property and to accept the same in its present “AS IS” condition, unless you notify the Property Manager (at 216-898-9951) of any defects within one (1) hour of check-in.
It is your responsibility to make any and all travel arrangements to the island. You can make travel arrangements by going to www.millerferry.com and www.jet-express.com.
Bed linens are only provided for Harbor Village and Peace & Quiet.
Please bring your own sheets, pillow cases and towels with you. These can be purchase separately depending on the size of the rental property.
What we do provide
Check Out – Check is at 11am.
Check Out Procedures:
Island Club Rentals are not responsible for errors or omissions within this website.
PLEASE NOTE: ALL CREDIT CARD TRANSACTIONS WILL BE SUBJECT TO A 3% BOOKING FEE
By signing this agreement I acknowledge that I will be responsible for my actions and the actions of the people who occupy the house during my stay and I understand that any violations of this contract could result in loss of security deposit or immediate eviction. I understand that this is a guarantee and that Island Club Rentals will return the security deposit within 7-10 business days unless I violate these understandings. I acknowledge that I have read and understand all of the terms of this rental agreement and accept them as written above.